If you've looked out of a window where you live recently and saw heavy rain followed by odd behaviour/no behaviour from your ADSL service you are advised that Telstra is under extreme pressure to remedy an escalating number of line and exchange faults caused by weather conditions.

The situation is explained here:

http://www.telstrawholesale.com/network/st...disruptions.htm

There may be delays in excess of a week in restoring some services.

There is nothing we can do to make the fault fixing process any faster so please be patient once we have logged a line fault for you.